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General terms of sale

socles et supports

N SIRET: 813 183 159 00025

N° TVA Intracommunautaire FR 71 813183159

Socles et Supports - 105 Chemin des Pasquiers - 84240 Grambois - France

Article 1: object and application

Any order of products implies the unconditional acceptance by the Customer and its full and whole approval of the present general terms of sale which prevail over any other document, except express and preliminary exceptional agreement of our company. Any other document which the present general terms of sale in particular the catalogs, the leaflets, the advertisements, the notes, have only an informative and indicative, non-contractual value. The images illustrating products do not enter the contractual field. Any order will be exclusively governed by these general terms of sale. By order, it is necessary to understand any order concerning our products and accepted by our company.
The sale is considered complete when the Customer confirms the present terms of sale during his order. No particular condition can, except formal and written agreement of the company Socles et Supports, prevail against these CGV. Any opposed condition made by the customer will thus be, for lack of agreement, non-invocable acceptance to the company Socles et Supports, whatever is the moment when it will have brought to his/her knowledge. The prices of our products are TTC (Inclusive of all taxes). All the orders are payable in Euros. Any question relative to the present general terms of sale as well as to the sales which they govern, which would not be treated by the present contractual conditions, will be governed by the French law with the exception of quite different Straight ahead, and in auxiliary title, by the convention of Vienna on the international sale of the goods. The offer is valid while stocks last. The Socles et Supports company will not be held responsible of the light differences of color of certain products. The dimensions can also vary according to the deliveries received by our company.

Article 2: orders

The Socles et  Supports company is bound only by the commitments appearing expressly in its offer and taken by its representatives or employees subject to a written and signed confirmation. Any order spent by the customer is irrevocable. Any modification or cancelling of order asked by the customer can be taken in consideration only if received in writing using a registered letter before the expedition of products. Any product return is subjected to prior authorization of the company Socles et Supports.

Article 3: price

Products are supplied in the current price at the time of the signing of order. The prices indicated in all the proposals are expressed in euros (€). Any tax, tax or other service to be paid in application of French regulations, or those of an importer country or a transit, are chargeable to the customer.

Article 4: delivery

The delivery of the product is made:

By its direct handing over to the customer

By the delivery to a shipper or a carrier in the premises of the Socles et Supports company.

The transfer of the risks on our products is effective from the shipping from the stores of the seller. Products travel at the risks and the dangers of the addressee, even in case of postage-paid shipping. The delivery deadlines are indicated as exactly as possible, but are in office of the supply and of the order of arrival of the orders. The Socles et Supports company disclaims all liability in case of a delay in delivery, on all or part of the order, for a cause which is not attributable to the company.
The overtaking of delivery deadlines cannot give rise to damages, deductions nor cancellation of outstanding orders. In case of delay in delivery, for any other cause then force majeure. In any event, the on-time delivery can intervene only if the customer is up to date in his obligations to the company Socles et Supports whatever is the cause. Without prejudice measures to be taken towards the carrier, the complaints on the visible vices or on the non-compliance of the ordered delivered or produced products or in the delivery slip must be formulated in writing in three days following the reception of the merchandise.
The customer will have to leave to the company Socles et Supports any ease to proceed to the observation of these vices and to find a solution. Delivery: whatever mode of transport, the goods always travel at the risks and the dangers of the addressee. In case of delay, of loss, of damage or of theft, it is up to the customer to make the necessary reserves with the carrier to envisage any compensation. On no account, the Socles et Supports company will be responsible of the damage, theft or loss of the goods during this transport, or the delay in delivery. For lack of reserves expressly emitted by the buyer during the delivery and other than those quoted  above, products delivered by the company Socles et Supports, will be considered conformable to the quantity and quality of the order. Considering the craft manufacturing of our products and their country of origin, the delivery deadlines when ordering non available products or "custom-made" realizations, are given only as indicative.

Article 5: satisfied or your money back

For sales to the private individuals, in application of the article L121-16 of the code of the consumption, every customer has the possibility of returning to his expenses the bought works, within 7 days as from their delivery to obtain the exchange from it or the refund. If the sale concerns a professional, this article is not applicable ( L121-16) and there is no retraction period.

Article 6: returns of merchandise

No return of merchandise will be accepted if it is not with the express and preliminary agreement of the company Socles et Supports. The expenses of return are always chargeable to the customer except agreement beforehand of the company Socles et  Supports. The prices considered for the credit note will be the ones appearing on the invoice. These prices will be reduced by possible depreciations according to the condition of the returned products.

Article 7: clause of property reserve

On the other hand, the delivered goods remain the property of the company Socles et Supports up to complete payment of its price by the buyer .En case of nonpayment of the delivered goods, the Socles et Supports company will can, without advance notice, demand the return of the goods having been the object of the present clause of property reserve, express agreement, the goods object of the present web site, catalogs, commercial brochures, remain the property of the seller in any locality they are, including the own stores, the warehouses, home of the buyer, until the complete payment of invoices owed by the buyer to the supplier who emitted the present document. This property reserve will be applied by rights in case of receivership, of judicial liquidation or of protection according to the article 642-16 of the Commercial law In case of claiming of the goods for nonpayment by third or total, the goods in stock are considered for corresponding to unpaid debts..

Article 8: Invoicing and payment

The Socles et Supports company reserves the right to charge for any order of a customer the payment in advance by credit card, PayPal or bank transfer of the amount of the order as well as the amount of the transport costs.

No discount will be granted for any advance payment.

Article 9: Responsibilities

The Socles et Supports company will assume no responsibility for any damage such as damage to property, physical, third party claim, loss of income. In case of pronouncement of a condemnation, for any reason, the amounts chargeable to the company Socles et Supports cannot be superior to the value of the delivered goods.

Article 10: Force majeure

The Socles et Supports company will be cleared of any contractual obligation to make or to deliver, without payment of compensations of no kind in case of force majeure resulting from facts expressed below without this list being exhaustive: strike at the suppliers or the transport company, civil war in France or abroad, terrorist acts, total or partial destruction for any reason of premises or installations, governmental or customs officer decisions with fiscal character, or impossibility to be supplied, or in a general way, any fortuitous event of human or natural origin preventing or reducing the possibilities of execution of the services or the contractual obligations of the company Socles et Supports.

Article 11: Intellectual property

L 121-1, Grand  1 also applies to the professionals. Photos and reproduced texts and illustrating the presented products are not contractual. As a consequence, the responsibility of the company Socles et  Supports could not be committed in case of error in one of these photos. All the elements of the websites www.pedestals-and-supports.com and www.pedestals-and-supports.co.uk , that they are visual or sound, including the underlying technology, are copyrighted, brands or patents. They are the exclusive property of the company Socles et Supports (in agreement with articles L-111-1 and L113-1 of the code of the intellectual property). Any reproduction or non-authorized representation can be the object of pursuits. Any mention or use of the brands, the trade names, the initials or the logos belonging or deposited by the company Socles et Supports, or by the companies which it represents, whatever support it is, and whatever  the use and the destination, must be submitted to preliminary and written agreement of the company Socles et Supports.

Article 12: Choice of jurisdiction

Any contesting relative to the interpretation or the execution of the present and their continuation will be of the jurisdiction of the Tribunal de Commerce d’ Avignon, even in case of plurality of defendants, the appeals in guarantor or incidental requests.